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Frequently Asked Questions

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Commonly asked questions about Signature Supplements and our products.

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General Information

Common questions about our services and products. Don’t see the answer you're looking for? Contact us for support.

To get started with Signature Supplements, submit an account registration request through our website. Our team will review your application to confirm you meet the credential requirements for compounded natural health products. Once approved, you'll gain access to place orders and work with us on custom formulations.

We work with qualified healthcare practitioners who are licensed or credentialed to recommend or prescribe natural health products within their scope of practice. This includes naturopathic doctors, pharmacists and other regulated healthcare professionals. Credential verification is part of our account registration process to ensure compliance with regulatory requirements.

Our products are exclusively sold to practitioners within the context of a practitioner-patient relationship. Products are not sold in any retail setting or online.

Yes, we can compound custom formulas for patients of fourth year interns at the Canadian College of Naturopathic Medicine. The interns get assistance to create these formulas from their clinic supervisors.

At this time, Signature Supplements only sells to practitioners located within Canada. We do not ship to the United States or other international locations. If you are a Canadian practitioner and meet our credential requirements, you are welcome to submit an account registration request through our website.

No. Signature Supplements sells exclusively to qualified healthcare practitioners, not directly to patients or consumers. If you'd like to continue your formula, we recommend connecting with a new practitioner who can review your protocol and place the order on your behalf.

Yes, we work with many veterinarians who create custom formulas for their furry patients that are tailored to their special patients’ needs.

Not at this time. We purchase all ingredients in powder form and can compound formulas in both powder or capsule form.