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Frequently Asked Questions

When your order ships, UPS generates an automatic email with the tracking number so that you know when your order is shipping and what the expected delivery date will be.

Orders can be sent to your clinic or drop shipped to your patient. We offer ground and air services and use UPS for most shipments.

Orders will be shipped within three to nine business days from the time the order is finalized, depending on the size of the order. We will always aim to get orders out as quickly as possible.